NOT JUST ANOTHER CUSTOMER (Finding the Right Service Facility)

January 1, 2024

You might remember a hit TV sitcom that was set in a bar, a place where "everybody knows your name." The idea, of course, is people feel more comfortable where they aren't just another customer among many; they're special because their relationship goes back a few years. That comfortable relat... More

Stuck! (Vehicle Door Issues)

December 31, 2023

This may have happened to you. You drive somewhere and get out of your vehicle only to try closing the door and it just won't stay closed! What a helpless feeling. You can't lock it; you can't leave it like it is. Or, let's say you head down to your vehicle to head out to work in the morning a... More

Alleviate the Creaks and Squeaks (Chassis Lubrication)

November 12, 2023

If your vehicle creaks and squeaks when you drive down the road, it may mean that some of the metal parts are rubbing against each other and need to be lubricated. Those could be parts of the suspension, steering system and the drivetrain. Years ago, most vehicles had to have their chassis (wha... More

Going (Lug) Nuts (Lug Nut Replacement)

October 29, 2023

Here's a part of your vehicle you probably don't think about much: lug nuts. They're what fasten your wheels onto your axles. Pretty important, right? In order to take the wheels off your vehicle to service the brakes, rotate the tires, etc., the lug nuts have to be in good shape so a wrench wi... More

Your Vehicle is Talking to YOU (Service Warning Signs)

October 22, 2023

Your vehicle may be like that famous battery bunny, the one that just keeps going and going. But while it may seem sometimes like you never need to take your vehicle in to be worked on, there are some things you should keep your eyes, ears and nose out for. They are warning you about something t... More

The Neglected Windshield (Windshield Care)

September 17, 2023

You look at it every day, yet you don't really see it. We're talking about your vehicle's windshield, and if you're not seeing it at all, that's probably a good sign. The fact is that unless our windshields get fogged up, hazy or cracked, we don't pay all that much attention to them. Consideri... More

Passing the Test (How to Prevent Emissions Test Failure)

August 20, 2023

Vehicle emission testing has become ubiquitous in North America and for a good reason. Clean air quality is important for the environment and all of us. Since vehicle emissions are among the main causes of air pollution, emission testing can alert you to problems in your vehicle than can be fix... More

Start Me Up (Ignition Systems)

August 13, 2023

When you start up your gasoline engine car, you may not know that it's using the same ignition principles as it has for decades. You have spark plugs that require enough power so a spark can jump across a gap at its tip. Years ago, a vehicle's 12-volt system had to produce 15,000-25,000 volts t... More

Wiper Blades in Illinois

July 30, 2023

If you're gonna drive around the Glendale Heights area, you've got to be able to see! So having a good set of windshield wipers is extremely important. We've all experienced the frustration and fear of not being able to see clearly during a storm or when our windshield is just dirty.It seems lik... More

Water Everywhere (Clogged Drains)

June 4, 2023

It's bad enough when you mistakenly leave a window open in your vehicle on a rainy day and you find your carpet soaked. But what in the world is going on when your windows are closed tight, not leaking and you STILL wind up with wet carpet? The answer could be something you might not even know y... More