Your Neighborhood Full Service Repair Facility
2 Years / 24,000 Miles Parts & Labor Warranty
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We Service All Makes & Models
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February 26, 2023
When you head to the doctor, you probably have it in your mind what you're going to say about why you don't feel good. That way your doctor can use that information to diagnose your problem. You might want to think of that same approach when you take your vehicle in for a repair.
Experts say what will help the service advisor most is for you to bring in some well-organized descriptions about your vehicle's issues. You might even want to write them down so you don't forget. Is there an unusual smell? What does it smell like? Does the problem happen first thing after starting out? If there's an odd sound you hear, is it dependent on speed? Does it change when you turn a corner?
Keep your expectations realistic. Some conditions may take a long time to diagnose and repair. If you go thinking you'll be in and out in no time, you might be disappointed when you're told there are other customers ahead of you and you may have to come back tomorrow. If you can make alternate plans to have someone pick you up and take you back when the vehicle is finished, that way you won't feel like you've wasted your time.
Most importantly, be available for any communication from the service advisor. If they have your cell phone and they have a question or need an approval for a repair, the sooner they reach you, the sooner things can move forward.
The service facility wants your experience with them to be good just as you do. With a little help from you, they'll get your vehicle back on the road and you'll have a smile on your face.
Tuffy Tire & Auto Service Glendale Heights
1153 Bloomingdale Rd.
Glendale Heights, Illinois 60139
630-588-8846
April 14, 2024
We've all heard that expression, "That's a non starter." When it comes to your vehicle, that's not music to a driver's ears. That sickening sound when you start the ignition and instead of hearing the engine crank, you hear it slowly turn over and your dash lights go dim. There can be many reaso... More
April 7, 2024
If you notice your brakes arent working like they used to, thats the kind of thing thats important to have checked out soon. Thats because your brakes are extraordinarily important to the safe operation of your vehicle. Sometimes you feel like your brake pedal is feeling a little soft or its lo... More
April 1, 2024
When one of your vehicles warning lights comes on, the first thing that comes to mind is, Oh, no, whats wrong now? When its the battery light, it means theres something wrong with your vehicles battery or charging system. And because both are important for your vehicle to work properly, its a go... More
